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Manage Parts Inventory

When issues arise, you want to know as soon as possible when it will be fixed without hitting any speed bumps. bigWebApps HelpDesk has your solution for parts inventory.

One source of the occasional speed bump is not being able to get parts in a timely manner. With the Parts Feature, the technicians are ready to go. Avoid the typical "We'll have to order this part, but it should be here in the next three days." It is not only annoying, but this issue can lead productivity down a dead-end road. The Parts Feature allows your staff to be proactive instead of reactive.

Purchase Order Tracking

Track the parts requisition process and manage inventory.

You can add statuses to parts (i.e. "Pick up", "Order" or "I have in H hand") and track part costs with each ticket. This feature also allows you to track various ticket types and of course the parts themselves.

Manage Current Inventory and Track Purchase Orders

Create a list of parts to be purchased and track each part in the requisition process. This allows you to be informed of lead times and the status of ordered parts.

The Parts bill of materials list allows you to see what has been marked "received" in the last 30 days. One of the best aspects of the Parts feature, is the ability to assign a designated purchasing manager as the go-to person. This sophisticated, yet simple to use tracking system, shows all of the information you could possibly need and the status of that particular order.

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