Testimonials

American Civil Liberties Union - Easy and Secure

ACLU

"We needed a web-based system that could handle complex transactions but was simple to use and able to grow with increasing demands. [HelpDesk] was a scalable solution that was flexible, simple in design, easy to use and easy to learn."

Click here to download the case study. (41 Kb)

Dolce - Companies Grow Technologically Together

Dolce

"When we decided to utilize bigWebApps, a true partnership was formed. Working with these guys is what a handshake used to mean."

Click here to download the case study. (402 Kb)
  • “They mentioned our organization in a statewide meeting as the first in the state to submit our inventory. bigWebApps HelpDesk really helped us get that done.”
    Shane Bennett Technology Director
  • “Having our end users login personally to the helpdesk has created a positive communication line between the technology support team and the end users. bigWebApps HelpDesk is an integral part of our day-to-day operations. I don't know what we would do without it!”
    Julie Bohnenkamp Director of Technology

Colonial School District - Supporting Technology Growth in Education

Colonial School District

"The biggest benefit has been in being able to paint a picture of the real situation and being able to justify budgets and staffing to meet the school’s technology needs."

Click here to download the case study. (32 Kb)

Western Computer Services - Better Visibility and Reporting Leads to Better Customer Service

Western Computer Services

"The biggest benefit has been in being able to paint a picture of the real situation and being able to justify budgets and staffing to meet the school’s technology needs."

Click here to download the case study. (41 Kb)
  • “I can honestly say that HelpDesk is the only program we have used consistently that I really like — support and software!”
    Terri Burnham Director of Technology
  • “bigWebApps continues to develop new modules for me along the way. They have always been very responsive to both global and micro needs that I have encountered.”
    Mike Ingram Director of Technology