Seamlessly Manage Projects
At-A-Glance Monitoring
With Projects, you can keep track of everything your support team is involved in at a glance. The "All Accounts" page gives you an easy overview of how much time is being spent on what.
Detailed Project Tracking
Want to know more about a specific project? HelpDesk knows everything there is to know about it. Find out how long a project has taken or is going to take. With detailed logs, it's easy to see what exactly has been done, and when.
Save Time, Save Money
Projects make it easy to keep track of who's been working on what. HelpDesk provides detailed logged time reports for each technician, broken down by project, making it easy to pinpoint where your team's time is being allocated.
Multiple Accounts Per Project
Each account can have multiple active projects ongoing at any time. The accounts page lists them all so you can stay on top of what's going on for each account.